Changes in Procedure at The Allergy Station

Updated March 30, 2020 – 

Currently, our office is OPEN. However, we are operating on modified hours and different patient procedures. Please read through the following information and contact our office at (916) 238-6238 if you still have questions.

We made significant changes last week to our SOPs in light of a global health crisis. We must make even more adjustments to “flatten the curve”. I recognize many of us aren’t familiar with the statistical modeling of what this means, but I’m going to try and help with a series of webinars.

At the current time, we will continue to administer allergy shots. Spring has sprung. The trees and flowers are in bloom, and while they are a beautiful sight, they can leave us feeling less than optimal. I feel it is unethical to stop allergy immunotherapy and asthma and immune treatments at this time, which could further jeopardize our patients’ health. Please recognize I’m placing my direct family at enormous risk to support this plan.

Therefore, we need 100% cooperation and compliance with these actions and communication.

If you have respiratory symptoms, please call or text the office to have one of the team members triage your symptoms. Do not come to the building. Repeat, do not come to the building. We have a robust telehealth platform to support distance care, and we will use it with help anyone who needs it.

If you have allergy shots scheduled, you will be contacted by our team beforehand. Please be prepared to answer the following questions:

  1. Any fever
    2. Any cough
    3. Any shortness of breath
    4. Any sore throat
    5. Any fatigue*** These appear to be the cardinal symptoms of this Coronavirus infection. STOP !!!

* If you have ANY of these symptoms, please do not come to our building, unless you are instructed to do so directly by Dr Miller or the team. Thank you.

If you are “pre-screened” to come get allergy shots, please park in the parking lot on the east side of the building. There is now a large yellow tent in the visitor waiting area with orange cones designating the parking zone.

We are trying not to contact more than one patient/family in the waiting area at one time. Therefore, we will give you a shot appointment time. Please arrive at your designated time, or text us if you are running behind. This allows us to separate patients and, hopefully, not cause you to wait long.

  • Upon arrival, please group text our team notifying us you have arrived.
  • Dr. Miller will still come out and perform a quick respiratory triage, and health safety assessment and then we will administer your allergy shots.
  • Please sit in your car in the parking lot and wait the remainder of 30 minutes.
  • Jami or someone from the team will schedule your next allergy shots.
  • Once you have waited 30 minutes, you may text our office stating that you are feeling well, and proceed back to social distancing.

Due to the changes we are implementing for our office during this unprecedented time, we are going to be giving shots on Mondays and Thursdays for the foreseeable future.

Dr. Miller will be utilizing our tele-health platform in order to continue seeing patients. As always, Dr Miller will still be working and available 24/7.   916-238-6238 or on his cell phone

We understand that this protocol requires continued adaptation, and we deeply appreciate your patience, communication and teamwork. If you have any questions about this protocol, please let us know so that we can support you in any way possible. We look forward to seeing you soon and will continue to do everything we can to support your health needs.

Respectfully yours,
Travis, and the team

 

The following procedures are in place to protect all patients and staff:

  • Social Distancing: Shot patients, after receiving your shot, we ask that you wait in your car the remainder of the 30 minutes.
  • Cleaning: Our team has led the pack by taking additional cleaning measures – all equipment, shot lab/rooms, medical supplies are going through a rigorous process to protect you and us. We have removed all toys and magazines.
  • Screening: Additional screening questions will be asked when making an appointments and our phone team will discuss with you any symptoms.

The Allergy Station Fever Policy:

During this time, if you or anyone in your household have a fever or have had a fever, body aches, or chills within the last 14 days, we will ask that you reschedule your appointment or postpone your shot.

If you have a fever, cough, shortness of breath, sore throat, fatigue or body aches, please call us for further instructions.

Your health is our top priority. 

  • We support patients with a wide array of health needs. We have a population of patients who have extremely vulnerable health circumstances. It’s my job, our job, to make sure that anyone who needs help can get it, on their schedule, with their special needs. This philosophy has always been one of my greatest sources of pride.  
  • Now more than ever, I need you to be willing to make sacrifices for the greater good. Please.
  • Below is additional information on Coronavirus.

Coronavirus (COVID-19) Facts:

• It is spread through coughing and sneezing, as well as close personal contact.
• Symptoms appear 2-14 days after coming in contact with the virus.
According to the Centers for Disease Control (CDC), COVID-19 symptoms can include:
• Fever
• Cough
• Shortness of breath

What if I think I am sick? Call us. (916) 238-6238. Please do not come in, unless we instruct you to.

Please know that not all patients with COVID-19 require hospital admission. Those without respiratory complications can self-isolate, but should seek medical attention if their illness worsens. Patients who are at risk for complications should be admitted to the hospital under appropriate isolation precautions.

Who is at risk?
According to the World Health Organization (WHO), the highest risk groups include:
• People caring for someone who is ill with coronavirus
• People over age 60
• People with chronic medical conditions such as: High blood pressure
• Heart disease
• Diabetes
• COPD
• Asthma
If you have an appointment but have or have had a fever please call to reschedule or, if you are due an allergy shot, please postpone your shot. Due to the greater risk to our respiratory disease patients, we ask that patients are fever free for two weeks before entering our waiting rooms.

Asthma and COVID-19

Our Chief Medical Officer, Dr. James Sublett spoke to WAVE3 about coronavirus and the precautions that those with asthma need to take. There is an increased risk for those with asthma or respiratory diseases to be vulnerable to COVID-19, however, the precaution guidance is the same as the flu:

            • Make sure you and your children have received the flu vaccine.
            • Take daily asthma medicines to keep your asthma under control.
            • For those who do get sick, call your doctor, and follow your Asthma Action Plan.

How can you avoid getting COVID-19 and other respiratory infections?
            • Wash your hands often with soap and warm water for 20 to 30 seconds, always after coughing or sneezing.
            • If you don’t have access to running water, use an alcohol-based hand cleanser that is at least 60% alcohol.
            • Don’t touch your eyes, nose, or mouth.
            • Stay away from people who are sick.
            • Don’t share makeup, food, dishes, or eating utensils.
If you think you were exposed to the COVID-19, contact your primary care provider to discuss your symptoms and travel history.

Learn more about prevention at the CDC Website.

Reminder About the Flu

Influenza is still active.
In the US, influenza activity is still high. We encourage everyone to get the flu vaccine yearly and this year is no different. The flu is known to worsen asthma and is still the biggest threat to asthmatics and patients with COPD.

Updated March 30, 2020 – 

Currently, our office is OPEN. However, we are operating on modified hours and different patient procedures. Please read through the following information and contact our office at (916) 238-6238 if you still have questions.

We made significant changes last week to our SOPs in light of a global health crisis. We must make even more adjustments to “flatten the curve”. I recognize many of us aren’t familiar with the statistical modeling of what this means, but I’m going to try and help with a series of webinars.

At the current time, we will continue to administer allergy shots. Spring has sprung. The trees and flowers are in bloom, and while they are a beautiful sight, they can leave us feeling less than optimal. I feel it is unethical to stop allergy immunotherapy and asthma and immune treatments at this time, which could further jeopardize our patients’ health. Please recognize I’m placing my direct family at enormous risk to support this plan.

Therefore, we need 100% cooperation and compliance with these actions and communication.

If you have respiratory symptoms, please call or text the office to have one of the team members triage your symptoms. Do not come to the building. Repeat, do not come to the building. We have a robust telehealth platform to support distance care, and we will use it with help anyone who needs it.

If you have allergy shots scheduled, you will be contacted by our team beforehand. Please be prepared to answer the following questions:

  1. Any fever
    2. Any cough
    3. Any shortness of breath
    4. Any sore throat
    5. Any fatigue

    *** These appear to be the cardinal symptoms of this Coronavirus infection. STOP !!!

 * If you have ANY of these symptoms, please do not come to our building, unless you are instructed to do so directly by Dr Miller or the team. Thank you.

If you are “pre-screened” to come get allergy shots, please park in the parking lot on the east side of the building. There is now a large yellow tent in the visitor waiting area with orange cones designating the parking zone. Please see the photos explaining.

We are trying not to contact more than one patient/family in the waiting area at one time. Therefore, we will give you a shot appointment time. Please arrive at your designated time, or text us if you are running behind. This allows us to separate patients and, hopefully, not cause you to wait long.

  • Upon arrival, please group text our team notifying us you have arrived.
  • Dr. Miller will still come out and perform a quick respiratory triage, and health safety assessment and then we will administer your allergy shots.
  • Please sit in your car in the parking lot and wait the remainder of 30 minutes.
  • Jami or someone from the team will schedule your next allergy shots.
  • Once you have waited 30 minutes, you may text our office stating that you are feeling well, and proceed back to social distancing.

Due to the changes we are implementing for our office during this unprecedented time, we are going to be giving shots on Mondays and Thursdays for the foreseeable future.

 Dr. Miller will be utilizing our tele-health platform in order to continue seeing patients. As always, Dr Miller will still be working and available 24/7.   916-238-6238 or on his cell phone

We understand that this protocol requires continued adaptation, and we deeply appreciate your patience, communication and teamwork. If you have any questions about this protocol, please let us know so that we can support you in any way possible. We look forward to seeing you soon and will continue to do everything we can to support your health needs.

Respectfully yours,
Travis, and the team

 

The following procedures are in place to protect all patients and staff:

  • Social Distancing: Shot patients, after receiving your shot, we ask that you wait in your car the remainder of the 30 minutes.
  • Cleaning: Our team has led the pack by taking additional cleaning measures – all equipment, shot lab/rooms, medical supplies are going through a rigorous process to protect you and us. We have removed all toys and magazines.
  • Screening: Additional screening questions will be asked when making an appointments and our phone team will discuss with you any symptoms.

The Allergy Station Fever Policy:

During this time, if you or anyone in your household have a fever or have had a fever, body aches, or chills within the last 14 days, we will ask that you reschedule your appointment or postpone your shot.

If you have a fever, cough, shortness of breath, sore throat, fatigue or body aches, please call us for further instructions.

Your health is our top priority. 

  • We support patients with a wide array of health needs. We have a population of patients who have extremely vulnerable health circumstances. It’s my job, our job, to make sure that anyone who needs help can get it, on their schedule, with their special needs. This philosophy has always been one of my greatest sources of pride.  
  • Now more than ever, I need you to be willing to make sacrifices for the greater good. Please.
  • Below is additional information on Coronavirus.

Coronavirus (COVID-19) Facts:

• It is spread through coughing and sneezing, as well as close personal contact.
• Symptoms appear 2-14 days after coming in contact with the virus.
According to the Centers for Disease Control (CDC), COVID-19 symptoms can include:
• Fever
• Cough
• Shortness of breath

What if I think I am sick? Call us. (916) 238-6238. Please do not come in, unless we instruct you to.

Please know that not all patients with COVID-19 require hospital admission. Those without respiratory complications can self-isolate, but should seek medical attention if their illness worsens. Patients who are at risk for complications should be admitted to the hospital under appropriate isolation precautions.

Who is at risk?
According to the World Health Organization (WHO), the highest risk groups include:
• People caring for someone who is ill with coronavirus
• People over age 60
• People with chronic medical conditions such as: High blood pressure
• Heart disease
• Diabetes
• COPD
• Asthma
If you have an appointment but have or have had a fever please call to reschedule or, if you are due an allergy shot, please postpone your shot. Due to the greater risk to our respiratory disease patients, we ask that patients are fever free for two weeks before entering our waiting rooms.

Asthma and COVID-19

Our Chief Medical Officer, Dr. James Sublett spoke to WAVE3 about coronavirus and the precautions that those with asthma need to take. There is an increased risk for those with asthma or respiratory diseases to be vulnerable to COVID-19, however, the precaution guidance is the same as the flu:

            • Make sure you and your children have received the flu vaccine.
            • Take daily asthma medicines to keep your asthma under control.
            • For those who do get sick, call your doctor, and follow your Asthma Action Plan.

How can you avoid getting COVID-19 and other respiratory infections?
            • Wash your hands often with soap and warm water for 20 to 30 seconds, always after coughing or sneezing.
            • If you don’t have access to running water, use an alcohol-based hand cleanser that is at least 60% alcohol.
            • Don’t touch your eyes, nose, or mouth.
            • Stay away from people who are sick.
            • Don’t share makeup, food, dishes, or eating utensils.
If you think you were exposed to the COVID-19, contact your primary care provider to discuss your symptoms and travel history.

Learn more about prevention at the CDC Website.

Reminder About the Flu

Influenza is still active.
In the US, influenza activity is still high. We encourage everyone to get the flu vaccine yearly and this year is no different. The flu is known to worsen asthma and is still the biggest threat to asthmatics and patients with COPD.

Office & Shot Hours


Monday.........8:00 - 4:30
Tuesday.........8:00 - 4:30
Wednesday...8:00 - 4:30
Thursday.......8:00 - 4:30
Friday.............by appointment only

Weekend and after-hour care available by appointment.

 Location


1478 Stone Point Drive, Suite 290
Roseville CA  95661
(916) 238.6238